We at Echelon Corporation and our affiliated companies worldwide ("Echelon" or "We") respect your privacy, and recognize the need for appropriate protection and management of any Personal Information you share with us. This Privacy Policy describes how we intend to use and protect your Personal Information.

"Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail addressor other contact information, credit/debit or any other payment card numbers, and the like.


We collect your Personal Information primarily for the purpose of enhancing our services and product offerings to you, and to facilitate our business transactions, such as allowing use of our website to download products, to process your orders, and to communicate with you and to provide you with information and updates regarding our products and services.In general, you can visit public portion of the Echelon corporate website at www.echelon.com, without telling us who you are or revealing any Personal Information about yourself.


Our Privacy Policy and our practices are designed to provide a globally consistent level of protection for Personal Information all over the world. This means that Echelon will handle your Personal Information in the manner described here, even in countries whose laws provide for less protection.

If you choose to provide us with your Personal Information electronically, you acknowledge that we may transfer that Personal Information within Echelon, across borders and from your country to other countries around the world. If you are subject to the European Union Data Protection Directive, laws implementing the Directive, or other similar laws, by providing any Personal Information you hereby agree that Echelon may transfer your Personal Information outside of the European Union to the United States and other countries, and to use your Personal Information as described in this Privacy Policy.


Echelon may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization, sale of assets, in the event of bankruptcy, or as required by law.

We may also share your information with third parties in the following ways:

  • We may share your Personal Information to third party service providers, agents or contractors to provide a requested service or transaction in support of our use, including, for example, processing orders and credit card transactions, hosting websites, and providing customer support. We intend only to provide these third parties with the minimum amount of Personal Information necessary to perform the requested service or transaction. We will not authorize third parties to use your Personal Information for any different purpose. We expect that these third party service providers will be obligated to protect your Personal Information on Echelon's behalf, and materially to comply with this Privacy Policy.
  • We may also provide your Personal Information to our business partners, such as our authorized distributors and representatives, who may have products and services that may be of interest to you, and who may use your Personal Information for marketing purposes.
  • Echelon will only transfer your Personal Information to third parties who are not bound to act on Echelon's behalf if such transfer is required to comply with the law or legal process (such as responding to subpoenas or court orders), if necessary to protect the rights, property, or personal safety of Echelon, its customers and/or the public, or to Echelon's successors-in-interest.


You may choose whether or not to provide Personal Information to Echelon.If you choose not to provide the Personal Information we request, you can still visit the public portions of Echelon's web sites.You may be able to receive that portion of our services that does not require your Personal Information, but you may be unable to access certain options, offers and services that involve our interaction with you.

If you provide your Personal Information to us, we may also give you the choice of receiving a variety of information that complements our services and products that you may be interested. You can manage your communication preferences and unsubscribe using one of the following methods:

  • Each marketing email from us includes an unsubscribe link to allow you to unsubscribe from receiving marketing communications from us.
  • Send us a message to Privacy@echelon.com. Please be sure to include your name, email address and specific relevant information about the material that you no longer wish to receive.

If you wish us not to share your Personal Information to any of our third-party service providers and or business partners, you can also send us a request to Privacy@echelon.com, and we will make good faith efforts to respond and honor your request within reasonable time. Your request must include your name and email address with a subject line stating your request.


We will only retain your Personal Information to fulfill the purposes for which it was collected, or as required for the legitimate purposes described in this Privacy Policy, or permitted by law.


Although Echelon is committed to using reasonable and appropriate methods of securing its electronic databases that may contain Personal Information you submit directly to us,  you should know that no company, including Echelon, can fully eliminate security risks associated with Personal Information.  We recommend you to take every precaution in protecting your Personal Information when you are on the Internet.  For example, change your passwords often, use a combination of letters and numbers when creating passwor


Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of Echelon'sweb site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; click stream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience. We may also analyze information that does not contain Personal Information for trends and statistics.


We may provide links to other third-party websites and services which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on those websites (and all websites) you visit.


We need your help to maintaining the accuracy of your Personal Information. You may view your Personal Information by going to; http://www.echelon.com/support/downloads/account-profile/, and accessing your account. Should you discover inaccuracies in your Personal;Information, or if you merely wish to update your Personal Information, you may send corrections and updates to; Privacy@echelon.com. You may also contact us at the foregoing web address to;request that we delete your Personal Information. We will make good faith efforts to honor your reasonable requests to access and correct your data if it is inaccurate or delete the data if we are not required to retain it by law or for legitimate purposes. We will respond to your request within reasonable time.


If you participate in a discussion forum or a chat room (if any) on the Echelon website, you should be aware that the information you provide there will be made broadly available to others, and can be read, collected or used by other users of these forums, potentially inside or outside of Echelon, who have access to that discussion forum.  This information could also be used to send you unsolicited messages. Also, please recognize that individual forums may have additional rules and conditions.  Each participant’s opinion on a forum/chat room is his or her own and should not be considered as reflecting the opinion of Echelon.  We are not responsible for the Personal Information or any other information you choose to submit in these forums.


Echelon does not knowingly collect Personal Information from children under the age of 13. If we learn that we have collected Personal Information of a child under the age of 13 without first receiving verifiable parental consent, we will delete that data from our systems.


By using our products and services including visiting our website, you consent to the terms of our Privacy Policy and to Echelon's processing of Personal Information for the purposes given above.


We value your opinion. Should you have any privacy-related questions or comments related to this Privacy Policy, please send an email to Privacy@echelon.com.


Echelon may from time to time update this Privacy Policy. When we change the policy in a material way, a notice with the latest revision date will be posted at the top of this web page along with the updated Privacy Policy.


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